Past Events
IN PERSON HIGHLIGHTS
March 2026 · New York
Wine Stories
Join us as we reflect on the highlights from our May 2025 Private Tour of Printemps NYC. This exclusive experience offered a glimpse into luxury shopping, featuring personalized service and curated selections. Every moment celebrated elegance, making it a memorable journey through the art of fashion in iconic department store.
2025 · New York
"Breakfast Banter"
Featuring industry experts Jan Rogers Kniffen from J Rogers Kniffen WWE, Richard Baum from Consumer Growth Partners, and Robin Lewis from The Robin Report. The engaging discussions provided valuable insights into current trends and strategies shaping the retail market.
2025 · New York
Techno Trends
An immersive half-day experience under the auspices of FIT's Emerging Technologies Department. Attendees explored Augmented Reality, Virtual Reality, 3D Printing, AI/Machine Learning and Robotics
May 2025 · New York
Private Tour of Printemps
Join us as we reflect on the highlights from our May 2025 Private Tour of Printemps NYC. This exclusive experience offered a glimpse into luxury shopping, featuring personalized service and curated selections. Every moment celebrated elegance, making it a memorable journey through the art of fashion in iconic department store.
2025 · New York
Great Customer Experience
Creating a Great Customer Experience panel discussion with Mark Aaron, Tiffany & Co.; Richard Shapiro, The Center for Client Retention; Leslie Zane, Triggers Growth Strategy; and moderated by Susan Miller, JSM Strategy Advisors
2025 · New York
Decoding Amazon
Decoding Amazon with Rich Zeldes and Rina Yashayeva, Stella Rising
WEBINAR ARCHIVE
"Halloween: Trick or Treat?" 2025
"AI Future Forum" 2025
"Navigating Tariffs: An Ever-Changing Kaleidoscope" 2025
"Selling Sexy: Victoria's Secret and the Unraveling of an American Icon" 2025
"Leaders Leap: Transforming Your Company at the Speed of Disruption" 2025
"Holiday 2024 Outlook"“Amazon: The Everything War” 2024
“Where’s the Action in Retail M&A?” 2024
“Shoptalk: Let's Talk About Shoptalk” 2024
“Menswear: Where Has All The Fashion Gone?” 2024
“NRF & ICR Conference Highlights” 2024
“AI: Is it Hype or Hope?“What’s In Store for ’24?” 2024
“Holiday 2023 Outlook” 2023
“Beauty… + Barbie” 2023
“Resuscitating Brands” 2023
“Will Shopping Malls Become Dinosaurs?” 2023
“Resale Revolution” 2023
“Jitters in the Retail C-Suite” 2023
“Conversation with Ken Hicks” 2023
“Fallen Unicorns” 2023
“Celebrity Endorsers & Influences” 2023
“Putting the Fun in Retail” 2023
“Travel Retail” 2023